Are you currently completing or have you already completed your training in port logistics and transport? And does your strength lie in offering quick solutions to customers? Then Ocean Network Express has the right job for you! Get started as a Customer service specialist within our Key Accounts - Import team.
What will you do as an Import customer service:
In this role you are the first point of contact for our key account customers. You offer service-oriented solutions via email, telephone and chatbot. You work together with 10 colleagues and report directly to the team leader. Together you strive for high customer satisfaction, you support the digital transformation by offering self-service tools and you are involved in all developments within the shipping company.
Your most important tasks:
Ocean Network Express (ONE) was founded on July 7, 2017 after integrating the scheduled services of Kawasaki Kisen Kaisha ("K" LINE), Mitsui OSK Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity will have its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States and Brazil.
Working at Ocean Network Express means working at a moving and customer-oriented organization. They have a beautiful building in the bustling Rotterdam . This location is best accessible by public transport. We also offer you:
As a person you are customer-oriented and service-oriented. You understand the importance of customer satisfaction and will do everything you can to meet and even exceed expectations. In addition, you have:
Enthusiastic about the position of Import customer service? Apply directly via the apply button. Or if you would like more information, please contact recruitment & selection consultant, Femke Link on telephone number 06-12421696 or email femke.link@actiefselect.nl .
An assessment is part of the application procedure.
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