Customer-service employee

In this role you are the first point of contact for our customers in Bleiswijk . You are ready to answer questions, schedule delivery appointments and support them. You really make a difference with your customer friendliness. The department operates from Monday to Friday from 8am to 9pm and on Saturday from 9am to 5pm. So flexibility is key! Because the customer works in the Benelux, it is important that you, as a customer service employee, master the English language in addition to the Dutch language.

You can achieve this by working on:

• Customer support and answering questions
• Plan delivery appointments efficiently
• Handling approximately 20 telephone calls per hour

This is a full-time position so you can be scheduled from Monday to Saturday. 

About the client

The client is located in Bleiswijk and is known for its dedication to good customer service. As a major player in the field, they strive to provide customers with the best possible experience. The team is close-knit and passionate. They believe in a positive working environment in which collaboration and growth are central.

What we offer you:

• An attractive salary of € 13.27 per hour from the age of 20
• Opportunities for professional growth
• Travel allowance up to a maximum of €7.54 per day worked
• An open and innovative team that values ​​your ideas
• 26 vacation days and 8.33% vacation allowance based on full-time employment

What we ask of you:

• Excellent command of Dutch and English language, both oral and written
• Flexibility in working hours, including evenings and Saturdays
• A team-oriented and customer-friendly attitude
• Affinity with achieving goals, such as handling phone calls
• Familiarity with MS Office and being able to quickly switch between different systems

Interested?

Take action on this vacancy. Would you like to know more about this challenging position as a Customer Service Employee? Don't hesitate to contact us! We are ready to answer all your questions and guide you through the application process. We can be reached by telephone on 0348 214 703 or by email: woerden@actiefwerkt.nl . Are you convinced yet? Then apply immediately!